Nessie Joma 2.0 has an integrated service report application, where staff members can easily write their service reports.
As soon as the report has been saved, an automatically generated email will be sent to the customer for approval.
Has the customer approved the service report, another automatic email will be sent to your office.
Service Reports Navigation:
new service report
list service reports
search service reports
How to enter new service reports in Nessie Joma 2.0:
click on "new" from the Service Reports navigation
choose the customer from the drop down selection
select job
select plant name, select "other" if not available, enter new plant name
select date
enter location
select start time, end time, pause,
hours are calculated automatically for normal and overtime (editable)
select mobilisation
enter traveled kilometers
enter service report
next selection is job status
select service report status
selectable are: add hours later, complete or send email
if send email selected, a new select appears with email addresses
choose email, service report will be send to selected for approval on
"save Service Report"
How to alter an existing service report:
choose "List all" from the service reports menu
click on the service report number you want to edit
all entered data can be altered
than click "save Service Report" again
How to search for service reports
click "Search" from the service reports menu
you can enter the service report number,
select plant / installation name,
enter description / report
or select customer